Terms of service

TERMS AND CONDITIONS OF SERVICE

The following terms and conditions govern the offer and sale of products on Elly Secret (hereinafter referred to as “the Store” or “we”).

1. Acceptance of Terms

By accessing and using this website and purchasing our products, you agree to be bound by these Terms and Conditions of Service, all applicable laws and regulations, and you agree that you are responsible for compliance with all applicable local laws.

Customers are required to review the general terms of sale and the Privacy Policy before making any purchase. If a customer proceeds with a purchase, it is assumed that they have fully read and accepted such policies. Without such acceptance, purchases cannot be completed.

By purchasing one or more products, customers accept these general terms and conditions of sale, including payment terms, and acknowledge the Privacy Policy in full. The customer also provides explicit consent to the processing of personal data and agrees to comply with all agreements made, including those relating to the selected payment method.

2. Privacy and Personal Data Protection

Customers must ensure that they have read the information relating to Italian Legislative Decree 196/2003 (“Personal Data Protection Code”) and General Data Protection Regulation, and consent to the processing of personal data before proceeding with any purchase.

For more information regarding the processing of personal data, please refer to our Privacy Policy.

3. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of third parties or restrict or inhibit the use and enjoyment of the website by others.

This includes, without limitation, any unlawful conduct or behavior that may harass, cause distress, or inconvenience any person.

4. Products and Prices

All products are subject to availability. We reserve the right to limit the quantities of any products we offer.

All product descriptions and prices are subject to change at any time without notice, at our sole discretion.

Prices displayed on the website are expressed in Euros (€) and include VAT where applicable. Shipping costs are calculated separately and shown before completing the order.

We reserve the right to refuse any order placed. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order.

5. Orders and Payments

By placing an order, you confirm that you are at least 18 years old and have the legal capacity to enter into binding contracts.

All orders are subject to verification and acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability

• Errors in product descriptions or pricing

• Errors in your order

• Any other legitimate reason

Payments must be made using the payment methods accepted on the website.

All payments are subject to verification before goods are shipped.

6. Shipping and Delivery

Shipping and delivery terms are detailed in our Shipping Policy.

Estimated delivery times are provided for reference only and are not guaranteed.

We are not responsible for delays caused by couriers, customs authorities, or force majeure events.

7. Returns and Refunds

The terms for returns and refunds are detailed in our Return and Refund Policy.

Please read that policy carefully before making a purchase.

8. Product Authenticity

All products sold on Elly Secret are authentic and sourced from authorized suppliers.

We guarantee the authenticity of all items sold.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Elly Secret shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue, whether incurred directly or indirectly, or for any loss of data, use, goodwill, or other intangible losses.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Elly Secret or its content suppliers and is protected by Italian and international copyright laws.

11. Changes to the Terms

We reserve the right to modify these Terms and Conditions at any time.

Any changes will take effect immediately upon publication on the website.

Your continued use of the website after such changes constitutes your acceptance of the updated terms.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Italy.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Perugia, Italy.

13. Contact

For any questions regarding these Terms and Conditions, please contact us at:

Email: info@ellysecret.com